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By booking a trip, you agree to be bound by these Terms and Conditions.
These terms affect your rights to sue, governing law, forum, and
jurisdiction; please be sure to carefully read these terms and make sure
you understand your rights and obligations and our rights and
obligations.
1)RESERVATIONS & PAYMENTS
Tour Deposit: A deposit of 30% per person is required to secure your
reservation. To secure reservations on a trip departing within 45 days,
a full payment is required by credit card at the time of booking.
For all tours, final payment must be received in full
by IHRS TRAVEL at least 45 days prior to departure, unless otherwise
stated. Reservations will be cancelled if final payment is not received
by the due date and cancellation charges will apply.
2)CHANGES ON THE ITINERARY
For changes made to your reservations from 30 to 10 days prior
to departure, that affect arrival city, program extensions, room
categories and/or passport name changes, a $100 per-change in
administrative fees apply. Changes to departure date or destination from
9-4 days prior to departure may incur cancellation fees.
We regret that we cannot accept changes to
reservations within 4 days of departure. All changes are subject to
availability and cannot be guaranteed.
3)CANCELLATIONS & REFUNDS
If you must cancel your trip, you must do so in writing.
Cancellation refunds will be calculated as of the date we receive your
written cancellation. All payments for travel services not provided to
the passenger shall be refunded in accordance with these Terms and
Conditions and in accordance with IHRS TRAVEL’ cancellation policy.
Administrative Fee: There is a non-refundable fee of
10% of total amount of the tour package per person. This low fee
reflects only our costs of administering a reservation, and is not
intended to be punitive in any way. We realize the majority of those who
cancel their reservations do so out of necessity. Refunds will be
processed 10 days after our receipt of your written cancellation and
travel documents. Please note that if you cancel 7 days or less prior
prior to the scheduled date of departure, you will not receive any
refund.
4-A)CANCELLATION CHARGES FOR LAND PACKAGES:
Unless otherwise stated in the contract, for all cancellations
we will refund the cost of your trip less the following per-person
charges.
Charges shown include the 10% administrative fee.
Prior to departure: Charge
60 days or more: 10% of selling price (Administrative Fee)
59-46 days: 30% of selling price
45-8 days: 50% of selling price
7-0 days: 100% of selling price
4-B)CANCELLATION CHARGES FOR CRUISE PACKAGES:
Prior to departure: Charge
45 days or more: 10% of selling price (Administrative Fee)
45-31 days: 30% of selling price
30-15 days: 50% of selling price
14-8 days: 75% of selling price.
7-0 days: 100% of selling price
5)RESPONSIBILITY OF IHRS TRAVEL:
The responsibility of IHRS TRAVEL INC. and its affiliated
companies is strictly limited. As a tour operator, IHRS TRAVEL
organizes, promotes, and sells tour programs consisting of certain
travel services, including surface, air, and water transportation,
sightseeing excursions, and cruise/hotel accommodations that IHRS TRAVEL purchases or reserves from various suppliers (collectively,
“Suppliers”). IHRS TRAVEL does not own or operate any of these
Suppliers. The Suppliers providing travel services for IHRS TRAVEL’
tour programs are independent contractors, and are not agents or
employees of IHRS TRAVEL. As such, IHRS TRAVEL is not responsible for
any changes made to the itinerary, negligent or willful act or failure
to act of any supplier or of any third party. Some tours include visits
to shops and merchants. IHRS TRAVEL is not responsible for any
purchases you make during your trip, whether that merchant is part of
the scheduled itinerary or not. By utilizing the travel services of the
Suppliers, you agree that you will look to such Suppliers for any
accident, injury, property damage, or personal loss to you or to those
traveling with you, and that neither IHRS TRAVEL nor any representative
of IHRS TRAVEL shall be liable.
Without limitation, IHRS TRAVEL is not responsible
for any injury, loss, or damage to person or property, death, delay, or
inconvenience in connection with the provision of, or failure to provide,
any goods or services occasioned by or resulting from—but not limited to—acts
of God or force majeure, acts of war or civil unrest, insurrection or
revolt, strikes or other labor activities, criminal or terrorist
activities of any kind, overbooking or downgrading of accommodations,
mechanical or other failure of airplanes of other means of
transportation or for the failure of any transportation mechanism to
arrive or depart on time, sanitation problems, lack of medical care, or
for any other cause beyond the direct control of IHRS TRAVEL.
IHRS TRAVEL reserves the right to correct promotional
or pricing errors at any time, or to increase the program price in the
event of cost increases due to changes in cruise fares, currency
fluctuations, park fee increases, taxes, or fuel surcharges. IHRS TRAVEL reserves the right to decline to accept or retain any person as
a member of any tour or to cancel or alter the tour without notice, in
which event your sole remedy shall be a prorated refund for any unused
portion of the trip. Hotels and other accommodations are subject to
change.
IHRS TRAVEL reserves the right to change the
departure date of any trip, as well as cancel any trip or extension that
does not reach a minimal level of participation. If IHRS TRAVEL changes
a departure date to another departure date that departs within 14 days
from the original departure, cancellation penalties as described in this
document still apply should you subsequently decide to cancel. If IHRS
TRAVEL cancels any optional extension for which you are booked,
cancellation penalties as described in this document still apply should
you subsequently decide to cancel the base (main) portion of your trip.
6)MEDICAL ISSUES:
You must advise us in writing, at or prior to booking, of any
physical, emotional or mental condition which may require professional
attention during the trip or may require the use of special equipment.
If you fail to disclose any such conditions, IHRS TRAVEL may refuse to
allow you to take the trip and you will forfeit the trip cost; and in
such event we shall have no liability, financial or otherwise.
We cannot accommodate women past their sixth month of
pregnancy. If you require a wheelchair, you must provide your own small,
collapsible wheelchair. Certain features, and certain trips, are not
wheelchair-accessible. We cannot guarantee any wheelchair assistance or
accessibility in international destinations. IHRS TRAVEL reserves the
right to decline any trip participant whose condition, in our opinion,
may affect the health, safety or enjoyment of other participants.
IHRS TRAVEL is not responsible for the costs of any
medical treatment you may require during the trip. Under no
circumstances is IHRS TRAVEL responsible for the quality of medical
care, or lack thereof, you may receive while on the trip.
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