Welcometo
Turkey
package tours
offering Cultural Tour Packages, Adventure
Tour Packages, Pilgrimage Tour Packages,
Beach Tour Packages, Cappadocia Tour
Packages, Ephesus Tour Packages, Pamukkale
Tours, Istanbul Tour Packages, Eco Tourism
in Turkey, Ski Tourism, Tour Packages
Pergamon, Troy Tour, Wine Tour Packages etc.
Our team having been at the traveler's service
for 10 years, IHRS has a leading position in tourism, and plan to cooperate
with new brands. Core product range of IHRS covers the schedule holidays,
roundtrips and incentive groups, all of which are marketed by tour
operators. IHRS was able to raise its awareness level with the help of an
extensive and appealing -in terms of content- advertising cooperation for
attracting attention.
IHRS has become identical with � guarantee of a quality holiday � in minds
of travel agencies, their partnerships and tourists. With the spread of IHRS
service throughout 3 different European source markets as well as Turkey,
IHRS is becoming more and more a symbol of an incoming agency for tour
operators, for quality holidays right across Europe. This is also supported
by the fact that most of the tour operators acknowledge their loyalty to
IHRS and indicate this by sales graphics. The " Group Strategy 2000 "
defines the vision to develop IHRS into a market-leading incoming agency on
a European scale with above-average revenue and growth figures and a
constant increase of corporate value. IHRS is active on all stages of
tourism value chain: holiday village, hotel, blue voyage (yacht tour),
tours, fly & drive program, ticketing, incentive trips, excursions, sport
and cultural events and offers covering car rentals.
Thus IHRS as an integrated incoming agency, is able to shape and set the
quality standards for a whole holiday trip from A to Z for the guest's
benefit.
IHRS offers products to tour operators in various markets with a total of 11
different brand-names in 7 different catalogues, to address particular
market segments and target groups. The country and special programs contain
more than 80 hotels as well as holiday villages in all categories with
different standards of comfort and service . In addition, there is a
extensive program of excursions, tours, sports and cultural events, blue
voyages, car rentals, etc. With great selection of holiday offers, it is
relatively easy for prospective customers to find a product suitable for
every individual taste from the range offered by tour operators. Where this
is not possible, then the guest can choose from the IHRS modular programs,
in order to assemble a tailored holiday package.
The standard of comfort and service offered by the IHRS contract hotels puts
them in the high-quality segment. Within this segment they concentrate on
certain destinations as well as particular target groups and their
requirement profiles. The profile of IHRS contract hotels includes Location
and standard.
The IHRS contract hotels are situated in the sunshine destinations,
primarily in first-class-beach-front positions. All are among the best in
their category at their respective location. Quality of service and customer
satisfaction are priorities for all IHRS contract hotels.
As an incoming agency�s most important
destination, it supports core business of tour operators and as a major
contribution, quality is assured through direct contact with customers. The
important tasks include organizing transfers, excursions and tours,
arranging car rentals, and supporting and organizing the purchase of local
hotel capacities for tour operators.
A significant quality factor is the customer care provided by IHRS Service.
The Travel guides look after the customers in destinations. They welcome the
guests upon arrival at the airport and remain as contact partners throughout
the holidays; in special cases even 24 hours a day. Of course, all IHRS
Service employees speak the language of tour operator's guests. Furthermore,
the well-trained staff is a guarantee of serving for individual wishes of
customers.
IHRS rejects to serve without the blessing of modern technology, organising
and marketing service efficiency provided. The development of new solutions
in Information Technology (IT) and the improvement of existing ones are of
strategic importance to IHRS. The extensive high-quality IT-solutions can be
used to support the integration of tourism processes in the individual
stages of the value creation chain.
In order serve tour operators best, we offer a generous package of
additional operator services. A few examples would clarify such as,
Clear, up-to-date information with several search criteria which help both
tour operators and customers to find a suitable holiday package easily and
accurately,
Multimedia support for choosing holiday (CD-ROM),
Separate identification of hotels, not only according to categories (stars)
but also according to their suitability for certain groups of guests and
their needs: Family, Flair, Club, All Inclusive, Sport.
Intensive personnel advancement is a matter-of-course in a service
enterprise like IHRS. The emphasis here is on training and management
development. The high level of training for staff ensures a permanent high
standard of service.
What are our serious facts?
1. We trust in professional partnership.
2. We believe in quality.
3. We aim to be better than others.
4. We pursue long-term objectives.
5. We aim to be fast, flexible and innovative.
6. We are committed for the tour operator and the guests
